Selling partnerRevelyst Inc.Vendor group ×11 · Seller account ×3US · CA · MX53 critical alerts unactionedSupabase · synced Aug 27, 10:10 PM UTC
Chargebacks
Vendor operational chargebacks across all eight billable defect types. Amazon opens a 30 day dispute window on the issue date and closes it without exception: 300 chargebacks on file, $1.1M still live, 23.5% of issued dollars recovered to date.
Vendor Central · Payments > Chargebacks
Issued
$3.9M
300 chargebacks YTD
Open
$670K
Not yet disputed
Disputed
$414K
Awaiting Amazon decision
Recovered
$915K
Credited back
Denied
$701K
Dispute rejected
Expired unworked
$1.0M
Window lapsed
Recovery rate
23.5%
Recovered / issued
Closing in 7 days
57
$748K at stake
36 open chargebacks worth $470,110 have a dispute deadline inside 7 days. Amazon does not reopen a lapsed dispute window: on the deadline date the amount converts from recoverable to permanent margin loss and drops off the queue with no appeal path. Each of these has a root cause already on file, so the work is assembling the ASN and receive evidence and filing, not investigating.
Issued and recovered by issue monthVendor Central chargeback ledger · remittance detail
Issued dollars by defect typeAll statuses
Dispute queue60 shown, ordered by deadlineOpen and disputed only
IDTypeBrandPO #ShipmentAmountIssuedDispute deadlineDays leftRoot causeStatus
CB-40176Prep not requiredCamelBak8RK102590FBA17471214$7,090Jul 28Aug 270 dBubble wrap on standard-size unitDISPUTED
CB-40179Carton content accuracyGiro5TG107659FBA17635554$8,028Jul 28Aug 270 dMixed ASINs in single cartonOPEN
CB-40248ASN timelinessCamelBak8RK115355FBA17617294$6,803Jul 28Aug 270 dEDI 856 sent 3h post-deliveryOPEN
CB-40338PO on-time accuracyBlackhawk8RK107585FBA17653814$20,776Jul 28Aug 270 dShort-shipped 11% of accepted unitsOPEN
CB-40341Transport non-complianceFox Racing9MB116761—$11,750Jul 28Aug 270 dLate arrival at dockOPEN
CB-40387ASN accuracySimms Fishing4XP106068FBA17504995$16,225Jul 28Aug 270 dCarton count mismatch at receiveOPEN
CB-40210Carton content accuracyFox Racing4XP115688FBA17567992$6,689Jul 29Aug 281 dMixed ASINs in single cartonDISPUTED
CB-40257ASN timelinessBell9MB108251FBA17614555$17,489Jul 29Aug 281 dASN transmitted after truck arrivalOPEN
CB-40267ASN accuracyBell2WQ115207—$9,308Jul 29Aug 281 dMissing SSCC on 4 palletsDISPUTED
CB-40276Transport non-complianceBushnell9MB100111—$10,480Jul 29Aug 281 dNo carrier appointment (ARN missing)OPEN
CB-40309ASN accuracyFox Racing8RK113320FBA17756070$18,485Jul 29Aug 281 dASN quantity != received quantityDISPUTED
CB-40321ASN timelinessForesight Sports8RK106660FBA17424651$21,006Jul 29Aug 281 dEDI 856 sent 3h post-deliveryDISPUTED
CB-40332PO on-time accuracyForesight Sports2WQ113542FBA17528733$1,949Jul 29Aug 281 dDelivered 4 days outside windowDISPUTED
CB-40362Transport non-compliancePrimos8RK110175FBA17660205$22,151Jul 29Aug 281 dLate arrival at dockDISPUTED
CB-40383Carton content accuracyBushnell Golf9MB102516FBA17476692$13,264Jul 29Aug 281 dCarton label quantity wrongOPEN
CB-40201Confirmation non-complianceBell8RK116650—$22,622Jul 30Aug 292 dPartial acknowledgement onlyOPEN
CB-40243Carton content accuracyBushnell2WQ111507—$4,708Jul 30Aug 292 dMixed ASINs in single cartonOPEN
CB-40306LabelingCamelBak2WQ110582—$2,480Jul 30Aug 292 dUnscannable FNSKU labelOPEN
CB-40320Prep not requiredSimms Fishing5TG108399FBA17732332$10,827Jul 30Aug 292 dBubble wrap on standard-size unitOPEN
CB-40325Prep not requiredForesight Sports5TG111174FBA17403652$23,044Jul 30Aug 292 dPolybag applied to non-required itemOPEN
CB-40344Prep not requiredPrimos8RK110175—$13,414Jul 30Aug 292 dPolybag applied to non-required itemOPEN
CB-40356LabelingBushnell Golf5TG110989FBA17458432$23,675Jul 30Aug 292 dLabel placed over barcodeOPEN
CB-40367LabelingBlackhawk9MB103626FBA17727767$9,284Jul 30Aug 292 dUnscannable FNSKU labelOPEN
CB-40398Prep not requiredPrimos8RK111840FBA17440172$22,643Jul 30Aug 292 dPolybag applied to non-required itemDISPUTED
CB-40103PO on-time accuracyBell9MB103071FBA17578948$3,326Jul 31Aug 303 dDelivered 4 days outside windowDISPUTED
CB-40114Carton content accuracyBlackhawk5TG105994FBA17500430$14,771Jul 31Aug 303 dMixed ASINs in single cartonOPEN
CB-40180Transport non-complianceGiro2WQ116502FBA17530559$20,210Jul 31Aug 303 dNo carrier appointment (ARN missing)DISPUTED
CB-40249Carton content accuracyFox Racing4XP114948FBA17653814$2,815Jul 31Aug 303 dCarton label quantity wrongOPEN
CB-40254ASN timelinessBushnell8RK111655FBA17641032$7,022Jul 31Aug 303 dEDI 856 sent 3h post-deliveryDISPUTED
CB-40307Prep not requiredSimms Fishing2WQ114467FBA17753331$14,596Jul 31Aug 303 dPolybag applied to non-required itemDISPUTED
CB-40342PO on-time accuracyFox Racing4XP103108—$14,177Jul 31Aug 303 dDelivered 4 days outside windowOPEN
CB-40369ASN timelinessBlackhawk9MB100666FBA17581687$11,349Jul 31Aug 303 dASN transmitted after truck arrivalOPEN
CB-40205PO on-time accuracyPrimos9MB101776—$19,521Aug 1Aug 314 dDelivered 4 days outside windowOPEN
CB-40265Transport non-complianceForesight Sports8RK104625FBA17448389$22,936Aug 1Aug 314 dNo carrier appointment (ARN missing)DISPUTED
CB-40346PO on-time accuracyGiro5TG104884FBA17735984$22,368Aug 1Aug 314 dDelivered 4 days outside windowDISPUTED
CB-40109PO on-time accuracyGiro5TG107659FBA17720463$4,203Aug 2Sep 15 dDelivered 4 days outside windowDISPUTED
CB-40145Transport non-complianceBlackburn4XP114393FBA17730506$21,450Aug 2Sep 15 dNo carrier appointment (ARN missing)OPEN
CB-40159ASN timelinessGiro4XP113283FBA17598121$14,158Aug 2Sep 15 dEDI 856 sent 3h post-deliveryOPEN
CB-40168Confirmation non-complianceBushnell Golf5TG110434FBA17625511$13,403Aug 2Sep 15 dPartial acknowledgement onlyOPEN
CB-40169ASN accuracyCamp Chef9MB109731FBA17433781$10,663Aug 2Sep 15 dCarton count mismatch at receiveOPEN
CB-40264LabelingBlackhawk5TG104699FBA17480344$8,580Aug 2Sep 15 dUnscannable FNSKU labelDISPUTED
CB-40273ASN timelinessBushnell9MB103811FBA17620033$9,745Aug 2Sep 15 dASN transmitted after truck arrivalDISPUTED
CB-40311Confirmation non-complianceForesight Sports2WQ105402—$9,058Aug 2Sep 15 dPO not acknowledged inside 24hOPEN
CB-40317PO on-time accuracyBlackburn4XP109953—$18,620Aug 2Sep 15 dShort-shipped 11% of accepted unitsOPEN
CB-40300LabelingCamelBak2WQ103552FBA17677552$19,767Aug 3Sep 26 dUnscannable FNSKU labelOPEN
CB-40316ASN timelinessBlackhawk4XP112728—$6,879Aug 3Sep 26 dEDI 856 sent 3h post-deliveryOPEN
CB-40386Carton content accuracyBushnell Golf2WQ108917FBA17695812$1,900Aug 3Sep 26 dCarton label quantity wrongDISPUTED
CB-40123Prep not requiredBlackburn2WQ115392FBA17517777$9,962Aug 4Sep 37 dBubble wrap on standard-size unitOPEN
CB-40192PO on-time accuracyCamp Chef4XP112358—$12,254Aug 4Sep 37 dShort-shipped 11% of accepted unitsOPEN
CB-40215Carton content accuracySimms Fishing8RK112950FBA17661118$9,076Aug 4Sep 37 dCarton label quantity wrongOPEN
CB-40246ASN accuracyBlackburn4XP109953FBA17761548$16,890Aug 4Sep 37 dCarton count mismatch at receiveDISPUTED
CB-40271Confirmation non-complianceBushnell Golf9MB101961FBA17705855$19,905Aug 4Sep 37 dPartial acknowledgement onlyDISPUTED
CB-40303Carton content accuracyBushnell4XP107363FBA17686682$6,692Aug 4Sep 37 dCarton label quantity wrongOPEN
CB-40333LabelingBlackhawk2WQ102442FBA17510473$16,432Aug 4Sep 37 dUnscannable FNSKU labelDISPUTED
CB-40358Prep not requiredFox Racing2WQ107807FBA17612729$14,897Aug 4Sep 37 dPolybag applied to non-required itemOPEN
CB-40359LabelingCamp Chef4XP104773FBA17697638$2,309Aug 4Sep 37 dUnscannable FNSKU labelOPEN
CB-40365Confirmation non-complianceForesight Sports9MB101406FBA17677552$23,423Aug 4Sep 37 dPO not acknowledged inside 24hOPEN
CB-40136PO on-time accuracyBlackhawk5TG116354FBA17763374$20,938Aug 5Sep 48 dShort-shipped 11% of accepted unitsOPEN
CB-40152Transport non-complianceCamp Chef5TG102109—$20,563Aug 5Sep 48 dNo carrier appointment (ARN missing)DISPUTED
CB-40222PO on-time accuracyBlackburn9MB110101—$3,329Aug 5Sep 48 dDelivered 4 days outside windowOPEN
By defect typeRecovery rate is recovered over issued
TypeCountIssuedRecoveredDeniedExpiredRecovery rateMost common root cause
Confirmation non-compliance41$579K$195K$124K$77K33.6%Partial acknowledgement only
PO on-time accuracy47$569K$155K$99K$82K27.3%Short-shipped 11% of accepted units
ASN timeliness43$558K$95K$89K$200K17.1%EDI 856 sent 3h post-delivery
Transport non-compliance35$504K$46K$91K$175K9.1%Late arrival at dock
Prep not required36$479K$132K$41K$144K27.7%Polybag applied to non-required item
Labeling35$437K$81K$147K$110K18.6%Unscannable FNSKU label
ASN accuracy27$398K$148K$41K$116K37.1%Carton count mismatch at receive
Carton content accuracy36$370K$62K$69K$125K16.8%Mixed ASINs in single carton
By brandChargeback load against received PO value
BrandCountIssuedRecoveredOpenRecovery rateIssued % of received PO value
Blackhawk33$424K$161K$109K37.9%1.73%
Bushnell Golf31$402K$93K$90K23.0%1.46%
Giro31$390K$83K$88K21.3%1.58%
Foresight Sports27$386K$122K$129K31.7%1.55%
Blackburn26$357K$90K$92K25.3%1.26%
Camp Chef24$333K$118K$66K35.3%1.23%
Simms Fishing24$320K$68K$51K21.2%1.20%
Primos20$293K$8.7K$116K3.0%1.37%
CamelBak23$278K$57K$108K20.5%1.05%
Bushnell22$269K$26K$84K9.7%1.23%
Fox Racing23$250K$39K$80K15.4%1.00%
Bell16$190K$50K$71K26.1%0.76%
Chargebacks as a share of received PO value is the figure to take into a vendor negotiation: anything above 1% means the defect rate, not the freight rate, is the cost problem. Confirmation non-compliance is the cheapest line to zero out because it is entirely a function of acknowledging POs inside 24 hours.